Job Information
The Research Foundation for SUNY at the University at Albany Computer Technology Trainer (R24-59) in Albany, New York
Location: Albany, NY Category: Research Foundation Careers Posted On: Mon Dec 16 2024 Job Description:
The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Computer Technology Trainer position in PDP's Department of Computer Training Services located in Albany, NY.
Description of Duties:
Under the direction of the manager or designee, support the deployment and use of New York State (NYS) proprietary and/or off-the-shelf computer applications by delivering instructor-led classroom-based and virtual classroom technology training. Job responsibilities include, but are not limited to:
Deliver classroom, online/distance learning, one-on-one training, and technical assistance/training support.
Assist with the development and review of training and training materials, as needed.
Provide research, assessment, quality assurance, and testing related to the use of various training methodologies (including instructor-led and self-paced distance learning) as well as related tools for delivering such training.
Prepare computer labs and materials (trainer manuals, handouts, rosters) as required for training sessions.
Keep current in job-related knowledge
Job Requirements:
Minimum Qualifications:
Bachelor's degree from a college or university accredited by USDOE, or an internationally recognized accrediting institution.
A minimum of three years' experience in technology-related training or training support experience.
Solid working knowledge of Microsoft Office applications.
Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure.
Ability to learn new software applications in a timely fashion.
Demonstrated proficiency with oral and written communication.
Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Travel throughout NYS (including to areas that may not be served by public transportation) may be required to deliver training.
Ability to lift and transport computer equipment (laptops, PCs, monitors, etc.) up to 40 pounds.
Preferred Qualifications
Knowledge of and experience using distance learning methods.
Experience with Webex, Adobe Acrobat, Adobe Captivate, or Adobe Photoshop.
Experience working with state or local government agencies, especially in the area of social services.
Background in instructional design and/or adult education.
Additional Information:
Salary Range: $60,000 and $64,500
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm
As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.