Experience Inc. Jobs

NY HELP No

Agency Alcoholic Beverage Control

Title Assistant Chief Executive Officer (Director of Information Systems Quality Assurance and Improvement) - VID 182254

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $137457 to $173664 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 80 S. Swan Street, Suite 900

City Albany

State NY

Zip Code 12210

Duties Description Under the direction of the Deputy Commissioner of Operations within the NYS Liquor Authority (SLA), this role will be the technology liaison working on behalf of SLA, collaborating closely with the SLA Executive Team, SLA Subject Matter Experts, ITS Leadership, ITS Business Analysts and ITS Development Leads. The individual will be responsible for a wide variety of duties and roles as it relates to the improvement and sustained management of SLA’s License, Enforcement, Administrative Procedures (LEAP) back office and Portal software systems. The role requires a blend of business knowledge and technological proficiency. Duties include, but are not limited to:• Serve as a bridge between business stakeholders and ITS, translating complex technical concepts into business-friendly language and ensuring technical solutions align with business requirements.• Understand and translate business needs into functional and technical specifications, facilitating communication between end-users and development teams.• Work closely with software architects, developers, and QA teams to ensure solutions are technically feasible and aligned with business goals.• Assess a company's IT infrastructure, business processes, and management strategies. • Review and analysis of open LEAP and Portal defects and enhancements requests, recommend strategies for prioritization that will yield the most efficient schedule for remediation. This includes but is not limited to organizing meetings, creating documentation, providing support in new project planning activities such as timeline and financial estimates where applicable.• Identify problems with existing technology and determine the root cause.• Recommend, design, and provide guidance for IT systems and tools to address needs.• Analyze and improve efficiency within SLA testing strategies across all Bureaus as it relates to the SLA LEAP and Customer Portal release schedules, utilizing project tools such as HP ALM, MS Visio, SharePoint, etc. • Review and analysis of the existing SLA LEAP and Portal user interfaces, workflows, reports and dashboards, document any process improvement opportunities along with any LEAP enhancements required to improve SLA’s operational efficiency and productivity. • Review existing LEAP Training Manuals, identify training gaps, and align manuals with current system functionality and Workflows and collaborate in the creation and implementation of end-user training modules • Assist SLA teams in their alignment with the ITS Enterprise Data Management Strategy. Coordinate with SLA Data Owners in the review and documentation of their data management strategies and monitor compliance with best practices and standards in their day-to-day work.• Analyze resources assigned to SLA LEAP software development and testing, document gaps and recommend strategies to expedite realization of LEAP Operation Efficiencies and provide documentation of analysis.

Minimum Qualifications A bachelor’s degree and eight years of relevant experience. *Substitutions: four years of specialized experience or associate’s degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience.

Additional Comments The Division of Alcoholic Beverage Control is an Equal Opportunity Affirmative Action Employer. Candidates with diverse backgrounds and experience are encouraged to apply. New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Division of Alcoholic Beverage Control is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics.NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.NOTE:• Travel may be required (approximately 5%), including during evening and weekends, depending on mission and assignment. • Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required, or otherwise demonstrate the capacity to meet the transportation needs of the job.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/AS

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.