Job Information
Albany Medical Center Administrative Support Associate VI - Physicians Billing in Albany, New York
Department/Unit:
Physicians Billing
Work Shift:
Day (United States of America)
Salary Range: $18.00 - $21.60
This is a medical billing position for a physicians practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by physicians of Albany Medical Center by competing appeals, phone calls, and account review.
Qualifications:
High school education or GED
1-2 years of experience in medical billing or medical claims processing
Working knowledge in Excel and Word
Ability to work independently
Excellent phone etiquette
Excellent written and oral communication skills
Close attention to detail and organizational skills
Represent the office/Institution in a positive manner
Can marshal resources to complete tasks and orchestrate multiple activities at once to accomplish goals
Ability to solve difficult problems in a timely manner with efficient solutions
Can negotiate skillfully in tough situations; can win concessions without damaging relationships
Works well with others; supports and encourages strong morale and spirit in his/her team.
Essential Functions:
Responsibilities include but are not limited to:
Complete daily review of accounts transferred to patients prior to bills generating
Resolve patient credits
Complete daily review of patient accounts that are pending NYS Medicaid and/or Charity Care status
Complete monthly rejections categorized as eligibility and/or guarantor responsibility
Maintain daily correspondence and returned mail
Answer incoming Patient/Guarantor phone calls related to statement inquiries for owed balances and receive payments by phone
Maintain current payment plans/contracts
Work with corresponding physician offices as it relates to patient disputes and/or inquiries
Services related to Bankruptcy and Collection proceedings
Assist in maintaining coverage for satellite office at the Main Campus for Patient/Department convenience
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Albany Med is the centerpiece of medicine, research, and medical education in New York’s CapitalRegion and is the area's largest private employer with more than 10,000 employees.
Albany Med offers excellent career opportunities in a wide range of roles in both patient care andadministration. We value all our staff members and offer outstanding employee benefits including:
Excellent health care coverage (http://albanymedcareers.com/benefits/employee-health-%20benefits/) with lower copays at most Albany Med providers.
A wide array of services and programs to support emotional, physical, and mental wellbeing (http://albanymedcareers.com/benefits/employee-advantages/)
Anchored in the state’s historic capital city, Albany Med offers a full range outpatient and inpatient careand is home to the region’s largest hospital, only Level 1 trauma center, and only children’s hospital. Thedowntown campus also offers opportunities at Albany Medical College.
Albany Med partners with Columbia Memorial Health, Saratoga Hospital and Glens Falls Hospital to form the Albany Med Health System, serving more than three million people over 25 counties.