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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Alameda, CA location in the Diabetes Care division where we're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

As the Supervisor, Medical Events Group you will be responsible for providing direct supervision to individuals in the Medical Events Group (MEG). Supervision includes answering routine complaint handling questions from individuals in MEG, training, and monitoring complaint cases to ensure timely review, proper documentation, and on time filing of vigilance reports globally. The role will work closely with Customer Service, Complaint Evaluations Group, and Complaints Investigation Group to ensure accurate documentation and timely filing of submissions.

This role will ensure the Medical Events Group (MEG) is compliant with global medical device reporting regulations.

What You’ll Work On

• Responsible for supervising personnel who review potentially reportable complaints and file VigilanceReports toCompetentAuthorities globally.

• Responsible for ensuringVigilance Reports arecompletedandsubmitted in a timelymatter in accordance to applicableprocedures by the Medical Events Group staff.

• Responsible for working with Customer Service, ComplaintEvaluations Group,andComplaints Investigation Group to ensureaccurate documentation andtimely filing of submissions.

• Responsible for providing subject matter expertise, guidance, and training to members of the Medical Events Group, as well as to other functionaldepartments.

• Responsible formonitoringpeopleandprocesses with an eye towards resolving issuesandimprovingtheefficiency ofthemedicaleventsreportingprocess.

• Responsible for identifying anytrends that are foundduring the medical event process andalerting managementin a timelymanner.

• Performsverificationofvigilancereports,aswellasverificationof datacompiled for metrics,riskevaluations,CAPAsand various otherMEG relatedactivities.

• Supportsthe Reportable Confirmed Malfunction List (RCML) process by running monthly reports and assists the MedicalEventsGroupSectionManager incoordinatingthe associatedcross-functionalreviewactivities.

• AssiststheMedical EventsGroupSection Manager in performance evaluationsandadministrative duties.

Required Qualifications

Bachelors Degree in Science, Medical (Physician, Nursing, Pharmacy) or equivalent in a technical discipline.

Minimum 3 years of overall experience working in a quality related role, or equivalent time in clinical laboratory, medical, or nursing experience.

Preferred Qualifications

Demonstrates initiative, problem-solving, and critical-thinking skills. Strong written and verbal communication skills.

Knowledge of FDA/International guidelines for drug/device safety reporting requirements.

Apply Now (https://www.jobs.abbott/us/en)

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $95,500.00 – $190,900.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com