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TEKsystems MAC Desktop Support in Alameda, California


Roles and Responsibilities Hardware Summary o Dell Product Line o Dell Support Process o Dell Diagnostics o Dell Service Tag & Express Service Code o Mac support o Deploy and maintain Mac using AirWatch MDM system. o Familiarity with Intune or JAMF MDM systems. o Previous experience with corporate Mac support with restricted system access o Xerox Managed Print Services o Cisco Telephones o Mobile Devices o iPad/ iPhone o Android Software Summary o Operating Systems o Windows 11 o Windows 10 o Windows 7 o Microsoft Office Suite o Office 365 o Office 2016 (Client) o Office 2010 (Client) Application Support Summary o McAfee Anti-Virus Suite o Endpoint Encryption o Encryption Recovery o ePO Dashboard o BitLocker o Symantec Management Tools o Symantec Management Agent (Altiris) o SCCM o Bomgar (Remote Access) o WebEx Productivity Tools o Microsoft Teams end user support o Edge browser setting o Cisco AnyConnect VPN o Zscaler Application (Cloud Proxy) Hardware Deployment o PXE Boot Imaging o Break Fix Deployment o New Hire Deployment o PC Refresh Projects Support Structure o Tier 1/2 Support o HW Break Fix o Application Support o OS Troubleshooting o Imaging o Equipment Moves o Telephone Deployment o Ticket Management o Smart Hands Support o Data Center Rack & Stack o Server Reboots o Device Console Access o Hot Swaps (Component) o On-Call Support o Travel o Transportation o Additional Site Support (Emergency) o Specialized Support o Field Sales Support o Executive Support o Asset Management o eWaste


Desktop, mac, airwatch

Top Skills Details:


Additional Skills & Qualifications:


Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.