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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we are driven by our Mission to alleviate pain, restore health, and extend life. We are committed to improving lives through our innovative surgical products and solutions. Join us, and help us make a difference in the lives of patients worldwide.

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. Join us as a valued team member at our Costa Rica, Alajuela, Manufacturing site. We look for accountable leaders who have a clear vision of where we are going and how to get there, bold inclusive thinkers who create new ideas and bring our best solutions forward to benefit our patients, business partners, and customers.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career.  We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Provide design quality engineering support in design and development of medical device products. Facilitate the application of design controls in product development and sustaining changes.

A Day in the Life

The Senior Quality Engineer Systems Supervisor will oversee the quality base business team, ensuring compliance with regulatory requirements and internal standards.

The Senior Quality Supervisor – Processes and Operations is a critical role responsible for overseeing and enhancing quality assurance activities within the manufacturing processes. This role ensures that all products meet regulatory standards and customer expectations, maintaining the integrity of our medical devices from production through to delivery. This role involves leading quality improvement initiatives, managing quality system processes, and supervising a team of quality engineers and technicians.

Responsibilities may include the following and other duties may be assigned.

• Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.

• Lead and mentor a team of Quality Engineers, Quality technicians and inspectors, fostering a culture of continuous improvement.

• Oversee daily quality operations, ensuring compliance with industry regulations and internal standards.

• Develop, implement, and monitor quality control processes to ensure the consistency and reliability of manufacturing operations.

• Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.

• Collaborate closely with cross-functional teams including Engineering, Production, and Supply Chain.

• Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations.

• Lead root cause analysis investigations for any product non-conformities or process deviations.

• Implement corrective and preventive actions (CAPA) to address quality issues.

• Prepare and present detailed reports on quality performance to senior management.

• Ensure that all documentation meets regulatory requirements and is audit-ready at all times.

• Drive continuous improvement initiatives to enhance product quality and operational efficiency.

Required Knowledge and Experience:

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.

• Minimum of 6+ years of experience in quality engineering within the medical device manufacturing industry or related, or an advanced degree with a minimum of 3+ year of relevant experience.

• Strong knowledge of ISO 13485, FDA regulations, and other relevant quality standards.

• Advanced English (Bilingual English - Spanish Communication and Business Proficiency, and excellent written and verbal communication).

• Excellent leadership, communication, and interpersonal skills.

• Proficiency in statistical analysis tools and quality management software.

• Certification in Quality Engineering (CQE), Quality Management (CQM), or related certifications is preferred.

• Experience in manufacturing or quality engineering of medical devices.

• Experience using SAP/APO, or other ERP systems.

• Proficiency with MS Office (Excel, Power BI and PowerPoint focus).

• Ability to project possible future outcomes and scenarios based on available data.

Nice to Have

• Good knowledge of ISO 13485.

• ISO 9001 Internal Auditor / Lead Auditor Cerification.

• ISO 13485 Internal Auditor / Lead Auditor Cerification.Lean Six Sigma Green Belt or Black Belt.

• Experience in leading a team and managing cross-functional teams like production, Quality or other, etc.

• Strong coaching and people leadership skills.

• Strong analytical, planning, Quality, regulation, and organizational skills.

• Proficiency in Project Management.

• Corrective and Preventative Action (CAPA).

• Strong decision-making ability.

• Good interpersonal and influencing skills

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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