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Robert Half Process Administrator: II (Intermediate) in Akron, Ohio

Description Customer Service Representative

Immediate opening for 4 people to work mostly remote after training. Training could take up to two months in which you will be working on site in Akron, OH.

The customer service representative will work 8-5 during training, then once trained will work a 12p-9P shift remotely.

The customer service representative will be calling on past due accounts, active listening and helping clients become current in their payments.

They are looking for people who do NOT have collections experience, they would like very friendly people who can carry on a conversation with a customer. The customer service representative will be making outbound calls and will be on the phone the entire shift.

You must have excellent communication skills, verbal and written.

You must present a detailed professional resume.

You must also have a positive attitude with great work ethics and energy.

You must have current experience in customer facing position preferred, hospitality and or food service industries.

You must have the ability to de-escalate a situation. Requirements Customer Service, Training, Payment Processing, About Time, Phone Presenc, Collection Processes, Call Center Customer Service, Negotiation, Delinquencies, Proficiency, Account Analysis, Bankruptcy, Drive Continuous Improvement, Maintain Files, Foreclosure, Keyboard Skills, Skip Tracing, Repossession, Legal Action, QA Management

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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