Experience Inc. Jobs

Career Area:

Engineering

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

JOB PURPOSE:

Aftermarket Engineering Project Team Leader is leading a cross functional team to ensure the parts availability and services for our customers. Focus on aftermarket services NPI and aftermarket-related projects to achieve 2026 aftermarket sales target and to meet dealer dependencies. All EXD products (Machines and Worktools) are in scope, and improve service parts availability, provide rebuild and repair solutions, execute service parts cost reduction, and develop aftermarket upgrade kit.

JOB DUTIES:

The team leader role accounts for up to 50% of this assignment the remainder of the time, the incumbent acts as an individual contributor, bringing technical expertise to the project as well. Team leaders must manage their own development, continuously learning through experience new business knowledge and skill.

Program/project management and strong organizational skills are critical.

Interpersonal, leadership, and strong communication skills are required. Significant challenges of this position are working with people: enhancing the team’s creativity; facilitating the team’s cooperation; clearly communicating the requirements and tasks, while gaining input from the team on refinement of same; translating both verbal and non-verbal information from the customer, management, and team members.

Project team leaders are the spokesperson for the team in meetings with multiple levels of management and with the customer. Team leader must develop good networks to enable them to obtain resources and cooperation needed, and remove roadblocks so that they can insure the success of their team. Project team leaders may be called upon to give input to performance reviews for team members. Ever increasing skills in the role-based competencies of Managing Vision & Purpose, Decision Quality, and Negotiating are required.

The incumbent would set strategy at the project level. The project would solve problems for a single technology, component, product, or process.

Project scope will vary up to a moderate technical focus on a component, product, or process and will require incumbent to broaden business understanding. Although jobs/projects will have a relatively narrow focus, understanding and defining their benefits to the customer is crucial.

Therefore, the ability to draw upon foundational product development skills such as conceptual design, development of product and/or process, data analysis & extraction, failure resolution & prevention, and requirements management is required; as well as, ever increasing skill in technical project management, development of product, internal and external requirements management, and cost-value management. Team leaders must manage their own development, continuously learning through experience, an understanding the customers’ needs and application of the product or process, as well as keeping up with technology. Experience in more than one engineering function is desirable, and experience in more than one business or service unit would be helpful.

Project team leaders are accountable for pulling together a team of individuals, who may or may not have worked together before, to solve a technical problem or create critical component(s) and systems or process. Team leaders may or may not select the team and the job/project deadline. Incumbent will be expected to pull input from the whole team to formulate decisions and develop the output for the job/project. Key areas of responsibility encountered in the role of team leader are: plan and manage the job/project; manage the business/financial aspects of the job or project; provide a supportive work environment for the team; mentor, coach, and develop others; and manage one’s own development. The team leader will interact with people from diverse technical and cultural backgrounds. Incumbent will work within the team and beyond the team with contractors, hourly, salaried and management employees, suppliers, customers and individuals working in many Caterpillar organizations.

Decisions may affect the job/project team, the division or business unit, suppliers, both internal and external customers, and the market. Decisions may impact the entire product, process or factory, warranty, sales, and customers’ perceptions, and can cause an evolutionary change in technology. Expectations demand that jobs/projects be completed on time, independent of the hours required. Acknowledging trade-offs between time, resources and quality and raising the customers’ and management’s awareness of those trade-offs is essential.

Basic Qualifications:

• Flexibility to work with global teams and leaders, specifically to accommodate meetings within various time zones

• Project management experience

Top Candidates Will Also Have:

• Excellent written and verbal communication

• Thorough knowledge of hydraulic excavators , product applications, dealer network, merchandising programs, marketing, business acumen, and/or warranty practices and procedures

• Broad company knowledge with multiple functional areas including: NPI, CPI, 6-Sigma, product engineering, product support, parts product background or field experience

BACKGROUND/EXPERIENCE: Bachelor degree in an accredited Engineering, Computer Science, or Materials Science curriculum plus 13-15 years of engineering experience or a masters degree in an Engineering, Computer Science, or materials Science curriculum plus 9-12 years of engineering experience or a doctorate degree in Engineering plus 3-5 years of engineering experience Or equivalent skills and experience.

Posting Dates:

September 11, 2024 - September 23, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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