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UNITED SUPERMARKETS Front End Assistant-Abilene in Abilene, Texas

[FRONT END LEAD]{#paperClipPosition} (JOB ID: 46168)

Summary:\ Key Requirements:

The Front End Lead is first and foremost responsible for guest relations and satisfaction. He/She is responsible for helping to ensure the front end is operating at maximum efficiency. He/she is responsible for assisting the Service Manager and Assistant Service Manager in achieving front-end productivity goals while helping to maintain superior guest service and satisfaction.

    • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
    • Assist in managing all Service Counter functions
    • Responsible for supervising and ensuring proper checking and bagging techniques are being used
    • Make sure all guests are being taken care of when they enter and when they leave the premises
    • Help with the Service Counter: Western Union, Utility Payments, Money Orders, Select A Seat, etc.
    • During peak business times, the front end lead will be responsible for ensuring that guests are being taken care of in a quick manner by being on the front end and filling in where needed
    • Help manage front end flowchart to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time
    • Make sure that front end team members keep busy at all times
    • Assist in cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
    • Assist with overall guest and team member safety
    • Performs other duties as requested or required by management

\ \ Key Responsibilities:

    • Must be 18 years of age or older
    • High School diploma preferred
    • Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
    • Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
    • Ability to function as a team member and get along with others

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

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