Job Information
DoubleTree by Hilton Front Desk Supervisor in Abilene, Texas
As the Front Desk Supervisor you will oversee all front desk operations.Specifically, you would be responsible for performing the following tasks to the highest standards.
Job Duties:
- Provides guest service, guidance and leadership to ensure consistent customer service is provided.
- Assigns and instructs team members in details of work.
- Monitors lobby traffic to make staffing adjustments accordingly.
- Resolves customer complaints.
- Trains, supervises, schedules and assists in evaluating staff.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
EOE/AA/Disabled/Veteran