Job Information
NetSEA Technologies Product Support Specialist in Aberdeen Proving Ground, Maryland
NetSEA Technologies is currently seeking Product Support Specialist
Roles/Responsibilities:
As a Logistician, you will use your expertise to
Assist in the development and execution of product support strategies/logistics support that involve planning, coordinating, and evaluating the execution of Integrated Product Support (IPS) for acquisition programs that includes both hardware and software.
Provide ILS/production support on acquisition logistics management activities to include development of acquisition logistics documentation, and evaluating the regulatory requirements to develop, field, and transition quipment/software.
Provide technical assistance in the development of logistics product support strategies or product support packages. Assisting and recommending solutions to resolve issues involving the development and delivery of logistics products. Providing technical assistance documenting and presenting product support/strategies/plans to product managers and key stakeholders both orally and in writing.
Support the program on logistics actions to include but not limited to: the BOIP/BOIP Feeder Data process, author LCSPs, support materiel release activities and equipment MWOs, APSA, logistics documentation, etc.
Support follow-on development of IPS element within portfolio product lines in the early development, planning and staffing of critical design documents necessary to field tactical communication system capabilities to the objective Force IAW AR 700-127, AR 700-142 & DA PAM 700-142.
Provide logistics engineering support in developing Depot Level, Direct Support and Organizational level technical supply and support in support of NetMod Product line to include maintenance for all components covered by existing warranty, CLS or organic demand supported.
Candidate will provide an inventory of repair and replacement parts.
Provide field support to the various systems, as required.
Interface and provide engineering support to resolve repair and replacement troubleshooting faults with the assistance of the helpdesk and technical assistance teams.
Provide a seamless process with existing maintenance warranty or organic maintenance concept strategy.
The performance standard of the level of effort shall support a variety of systems in developing two-level maintenance concepts involving field level and Depot level maintenance.
Provide depot level support to include: maintenance of Program of Record and Non-Standard Equipment (NS-E); and its components, inventory management, spares/supply support, and emergency on-site field service, activity reports, accountability of repair activities in the field, maintain and submit failure analysis data to help desk and track material end –to-end closing out all work requests.
Provide briefing, establish fielding and refurbishment schedules requiring the coordination with other stakeholders/outside activities pertaining to fielding, refurbishment and reconstitution in forward locations.
Clearance Level: US Citizen and must be able to obtain a security clearance at the Secret level, candidates with an active Secret are highly encouraged to apply.
Location: Aberdeen Proving Ground, MD
Hours: Monday – Friday, normal business hours
Travel: Up to 25%
Requires Skills:
High School Diploma or GED
DAWIA Level I, II, or III Acquisition Lifecycle Logistics.
5+ years of experience with logistics support.
Experience with the DoD.
Nice to Have
Experience with the Army preferred.
Ability to work both independently and in a team environment.
Possession of excellent oral and written communication skills.
BA or BS degree preferred.